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Cookie Policy - 2025

Introduction

This Cookie Policy explains how ScopeSite LTD (trading as ScopeSite Digital Studios) ("we", "us", or "our") uses cookies and similar technologies on our website and services. This policy provides you with clear and comprehensive information about the cookies we use and the purposes for which we use them. This Cookie Policy applies to our main website (www.scopesite.co.uk), client portals, and SaaS platforms (Ready Set Social, ScopeBot, and Freelancer CRM), collectively referred to as "our websites" in this policy. ScopeSite LTD is a digital services company based in Frome, Somerset, specialising in web design, graphic design, social media management, brand creation, SEO services, and software development. We are committed to protecting your privacy and providing you with control over your data. Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Some cookies are essential for the operation of our websites, while others help us improve your experience by providing insights into how the site is being used.

What Are Cookies

Cookies are small text files containing a string of characters that are sent to your browser from a website you visit. When you return to the website, the cookies allow that site to recognise your browser. Cookies may store user preferences and other information.

 

Cookies set by the website owner (in this case, ScopeSite LTD) are referred to as "first-party cookies." Cookies set by parties other than the website owner are referred to as "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website, such as advertising, interactive content, and analytics.

 

Cookies can remain on your computer or mobile device for different periods. Some cookies are "session cookies," meaning that they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are known as "persistent cookies," meaning they remain active after your browser is closed. Websites can use them to recognise your computer when you open your browser and browse the Internet again.

 

In addition to cookies, we may use other similar technologies on our websites:

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  • Web beacons (also known as "clear gifs" or "pixel tags"): Small graphic images that are placed on a website or in an email to monitor the behaviour of users visiting the website or sending the email.

  • Local Storage Objects: Technologies such as HTML5 localStorage and Flash localStorage that allow data to be stored on your device.

  • Fingerprinting: A process of identifying a user based on browser or device attributes.

Types Of Cookies We Use

ScopeSite LTD uses the following types of cookies on our websites:

3.1 Strictly Necessary Cookies

These cookies are essential for you to browse our websites and use their features, such as accessing secure areas of the site. Without these cookies, the services you have requested, such as shopping baskets or e-billing, cannot be provided. Strictly necessary cookies are used for purposes such as:

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  • Remembering items in your shopping cart

  • Enabling secure login functionality

  • Facilitating the use of our website's features

  • To ensure the security of your account, we do not require your consent to place these cookies on your device, as they are essential for the operation of our websites.

3.2 Functional Cookies

Also known as "preference cookies," these allow our websites to remember choices you have made in the past, such as your preferred language, the region you would like to see content for, or your login information. These cookies enable us to personalise your experience on our websites. Functional cookies are used for purposes such as:

 

  • Remembering your preferences and settings

  • Remembering if you've already completed a survey

  • Enhancing your experience by remembering your preferences

  • Providing localised content based on your location

3.3 Analytics Cookies

Also known as "performance cookies," these collect information about how you use our websites, such as which pages you visit and which links you click on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymised. Their sole purpose is to improve website functions. Analytics cookies are used for purposes such as:

 

  • Understanding how visitors interact with our websites

  • Testing different design variations

  • Analysing trends in website usage

  • Enhancing our websites based on user behaviour

3.4 Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organisations or advertisers. These are persistent cookies and almost always of third-party provenance. Marketing cookies are used for purposes such as:

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  • Displaying advertisements that are relevant to your interests

  • Limiting the number of times you see an advertisement

  • Measuring the effectiveness of advertising campaigns

  • Building a profile of your interests to show you relevant content

4. Cookie Consent

When you first visit our websites, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies. This banner provides you with clear information about the cookies we use and gives you control over which types of cookies you allow us to place on your device. In accordance with UK data protection laws, including the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR), we obtain your explicit consent before placing any non-essential cookies on your device.

 

You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our websites. Your preferences will be remembered for 6 months; after this period, you will be asked to confirm your choices again. If you choose to reject non-essential cookies, you will still be able to use our websites, but some features may not function as effectively. Strictly necessary cookies will still be placed on your device as they are essential for the operation of our websites.

5. How We Use Cookies

5.1 Strictly Necessary Cookies

We use these cookies to:

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  • Maintain your session while you navigate our websites

  • Remember items in your shopping cart

  • Process payments securely

  • Authenticate your identity when you log in

  • Remember your cookie consent preferences

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These cookies are essential for the proper functioning of our websites and cannot be disabled.

5.2 Functional Cookies

We use these cookies to:

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  • Remember your language and region preferences

  • Customise our websites based on your previous visits

  • Remember your login details (if you choose this option)

  • Provide personalised content and recommendations

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These cookies enhance your experience on our websites but are not essential for their basic functionality.

5.3 Analytics Cookies

We use these cookies to:

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  • Collect anonymous statistics on how visitors use our websites

  • Improve our websites based on this information

  • Identify and resolve technical issues

  • Test new features and design changes

 

The information collected by these cookies is aggregated and anonymised, meaning it cannot be used to identify you personally.

5.4 Marketing Cookies

We use these cookies to:

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  • Display advertisements that are relevant to your interests

  • Measure the effectiveness of our advertising campaigns

  • Limit the number of times you see a particular advertisement

  • Track conversions from our marketing campaigns

 

These cookies help us deliver more relevant advertising and marketing communications.

5.5 Data Retention

The retention period for cookie data varies depending on the type of cookie:

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  • Session cookies are deleted when you close your browser

  • Persistent cookies remain on your device for a set period, typically between 30 days and 2 years, depending on their purpose

  • Marketing cookies generally have a maximum lifespan of 13 months in accordance with industry best practices

6. Third-Party Services and Cookies

Our websites may include content, plugins, and features from third-party services that may place their own cookies on your device. We do not control these third-party cookies, and they are subject to the privacy policies of the third parties that provide them. The third-party services we use that may place cookies on your device include:

6.1 Analytics Services

  • Google Analytics: Used to analyze website traffic and user behavior 

  • Hotjar: Used to analyze how users interact with our websites

6.2 Social Media Platforms

  • Facebook: Used for social sharing and marketing purposes

  • Twitter: Used for social sharing and marketing purposes

  • LinkedIn: Used for social sharing and marketing purposes

  • Instagram: Used for social sharing and marketing purposes

6.3 Marketing and Advertising Services

  • Google Ads: Used for advertising and remarketing

  • Facebook Pixel: Used for advertising and conversion tracking

6.4 Content and Functionality Services

  • YouTube: Used to embed videos on our websites

  • Vimeo: Used to embed videos on our websites

  • Google Maps: Used to display maps on our websites

 

Each of these third parties has its own privacy and cookie policies. We encourage you to review these policies for more information about how they use cookies and your data:

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We have implemented data processing agreements with these third parties, as required by law, to ensure that your data is processed in accordance with applicable data protection regulations.

7. Managing and Disabling Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through our cookie consent banner or by adjusting the settings in your browser.

7.1 Browser Controls

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. The methods for doing so vary from browser to browser and from version to version. You can find information on how to manage cookies in your browser at the links below:

 

- [Google Chrome](https://support.google.com/chrome/answer/95647)

- [Microsoft Edge](https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09)

- [Mozilla Firefox](https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox)

- [Safari (Desktop)](https://support.apple.com/en-gb/guide/safari/sfri11471/mac)

- [Safari (Mobile)](https://support.apple.com/en-us/HT201265)

- [Opera](https://help.opera.com/en/latest/web-preferences/#cookies)

 

Please note that if you choose to block cookies, you may not be able to use the full functionality of our websites. In particular, you may not be able to access areas requiring login, or you may experience reduced functionality.

7.2 Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our websites currently do not respond to "Do Not Track" signals.

7.3 Mobile Device Settings

On your mobile device, you can control cookies in your browser settings, and you may also be able to control tracking by adjusting the settings on your mobile device:

 

- For iOS devices, visit: [iOS Privacy Settings](https://support.apple.com/en-us/HT202074)

- For Android devices, visit: [Android Privacy Settings](https://support.google.com/chrome/answer/114662)

8. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have certain rights regarding your personal data, including data collected through cookies. These rights include: -

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  • Right to be informed: You have the right to be informed about how we collect and use your personal data, which we do through this Cookie Policy and our Privacy Policy.

  • Right of access: You have the right to request a copy of the personal data we hold about you.

  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

  • Right to erasure: In certain circumstances, you have the right to request that we delete your personal data.

  • Right to restrict processing: In certain circumstances, you have the right to request that we restrict the processing of your personal data.

  • Right to data portability: You have the right to request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.

  • Right to object: You have the right to object to our processing of your personal data for direct marketing purposes or based on our legitimate interests.

  • Rights related to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

 

To exercise any of these rights, please contact us using the details provided in Section 10 of this policy.

 

If you are not satisfied with our response or believe we are processing your personal data in a way that is not lawful, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. Visit [www.ico.org.uk](https://www.ico.org.uk) for more information.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, our business practices, or for other reasons. Any changes will be posted on this page with an updated revision date. If we make significant changes to this Cookie Policy that materially affect how we collect, use, or share your data, we will notify you by prominently posting a notice of such changes on our websites or by sending you a notification directly. We encourage you to periodically review this Cookie Policy to stay informed about our use of cookies and related technologies. The date at the bottom of this page indicates when this Cookie Policy was last revised.

10. Contact Information

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using the following details:

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We aim to respond to all inquiries within five business days. For more information about our privacy practices, please see our Privacy Policy.

 

--- This Cookie Policy was last updated on: 28th April 2025 Company Registration Number: 16130355

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